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Host/Hostess Huey's Germantown

Host/Hostess

Full Time • Huey's Germantown
Job Description:

A hostess or host greets customers as they enter a restaurant, immediately seats them, or places them on a waiting list. They may also handle phone calls and customer queries about the restaurant and menu and assist various restaurant staff when necessary.


Company Overview

Huey's, locally owned and operated, has been a staple of the Memphis community for 50 years. We're known for our blues, brews, burgers, excellent customer service, community outreach, and family environment.

Job Summary

  • MOD (Host/Hostess) responsibilities include greeting guests warmly upon arrival with eye contact, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.  Administer COVID protocols when applicable.

  • As MOD, duties include bussing tables, ensure quality control of the food, fill ice bins, maintain restaurant cleanliness.  During down time the MOD will serve as a Food Runner, assisting the servers and their main duty is to deliver or "run" food to tables once a food order has been prepared by the cooks.

  • At other times,  MODs help as To-Go Attendants.  They are 100% responsible for the takeout area and all take-out orders when working.  Some of the duties are:  answer phones with a “smile” and a proper greeting, making sure all orders are complete, including sauces or sides and making sure all orders have napkins and utensils.

Responsibilities
 
  • Greeting customers as they walk into the restaurant
  •  Guiding them to their table
  •  Giving guests accurate wait time estimates and seating them in the waiting area
  •  Optimizing seating at different tables to ensure even workload for wait staff
  • Assist servers and bartenders during downtime with bussing tables and running food
  • Administer COVID-19 protocols (when applicable)

Qualifications

  • High School Student or Graduate
  •  Ability to stand, walk, run, squat, or bend for the shift, up to 6 hours.
  • Ability to communicate effectively with customers.
  • Use the computer program to enter orders.
  •  Good judgment.

Benefits/Perks

  •  Free Employee Meal when working
  • 50% Discount on meal when the off clock (restrictions apply)
  • Medical Insurance
  • Vision and Dental Insurance 
  • Cancer Insurance
  • Term Life Insurance
  • Whole Life Insurance
  • Short Term Disability
  • 401-K (if applicable)
  • Employee Assistance Program
Compensation: $12.00 - $12.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

BENEFITS

GOOD FOOD, GOOD FUN, BEST BURGERS AND BEST PLACE TO WORK!

Huey’s Restaurants is committed to providing our team members with comprehensive benefits that   can provide protection, peace of mind, and savings. Whether it’s health care, income protection, retirement savings, or other benefits such as the Team Member Assistance Program, we’ve got you covered. We are excited about what we have to offer you, our most valued asset

 

Eligibility

Day 1

Free Meal, EAP, ADAAA, Half Price Off Duty Meals

Day 60

Dental, Vision, Cancer Insurance, Church Health Plan, Whole Life Insurance, Accidental Death and Dismemberment, Short Term Disability, CIGNA Medical Insurance (min. hours worked requirement)

Day 365

401K, Vacation (if applicable), FMLA (min. hours worked requirement)
  

Medical and Medical Health Plan
Health insurance is available to qualified Team Members on the first of the month following 60-days of employment. We offer four tiers of coverage to meet your family’s needs. In addition to medical healthcare, we also offer a medical health plan through Church Health. Church Health physicians offer medical care for low or no costs based on ability to pay.

Dental Insurance With two tiers of coverage, we help you maintain your smile. Our plans include preventative care at 100%, major services and orthodontia.

Vision Insurance Keep your eyes healthy by seeing a vision care specialist. Frames, lenses and contacts are covered!

Cancer Insurance Cancer insurance is available for Team Members and their families in the event of a cancer diagnosis. Payments are made in a lump sum. Eligibility requirements apply.
Life and AD&D Insurance
Make sure your family is protected with one of our life insurance options – whole life or term life insurance. Both plan options include accidental death and dismemberment coverage.
Short Term Disability Income Protection
For non-work-related injuries or illnesses, short-term disability income protection is available. Each benefit pays 60% of salary/wage up to plan limits.
Paid Time Off –Leave, Vacation, Jury Duty
Vacation, Jury Duty, Family Medical Leave, Americans with Disabilities Act Amendments Act (ADAAA) Leave, and Military Leave are available in accordance with plan eligibility requirements.
Employee Assistance Program
Concern Employee Assistance Program provides free, confidential counseling services to Team Members and their families. Types of counseling available include work, personal or relationship issues, alcohol and drug abuse, stress, financial stress and legal services.
Free Meals & Free Parking
Team Members are provided a free meal on each shift worked. Team Members receive a 50% discount on most items while dining at Huey’s with 1 guest, when off the clock. Huey’s also offers free parking at most locations.
Fun Work Environment with Great Team Members
We work hard and we play harder! We work together as a team to deliver exceptional customer service to both internal and external customers.
401(k) Plan
Want to save for retirement and earn free money? Huey’s offers a 401K retirement savings plan with match. We have a dedicated team of financial advisors to help you make wise investments to reach your retirement goal.